Simply choose your support representative from the list below or enter in the session key that was provided to you by your designated technician.
Once you have submitted your request you will be prompted by a dialog box.
Wait for your support representative to join the session.
Once the session has ended any software installed will be removed automatically and a technician will no longer have access to your PC.
Note: Some personal firewalls such as Norton Security Center, ZoneAlarm, BlackICE, or McAfee Security Center may prevent you from establishing a connection with a technician. It is recommended that you disable this software prior to requesting help.